To exercise your right to cancel an order after payment has been taken, you must notify Generation UK Ltd in writing of your wish to cancel to [email protected].
Generation UK Ltd will provide a full refund if your goods have not been received.
If your cancellation is within 24 hours and already loaded for delivery; Generation UK will retain the cost of delivery associated with your order.
Generation UK Ltd will not be able to receive returns if you have already taken receipt of your order.
Refund payments are issued based on the payment method used at the time of purchase. Payments may take up to 10 working days to show back in your Account. Please note:
If you require any further information, on our Returns/Cancelation Policy, or any of our products please contact us on 0800 779 7112 or email our Customer Support Team at [email protected].